What is Heuristic Evaluation?

Heuristic evaluation is a thorough assessment of a product’s user interface, and its purpose is to detect usability issues that may occur when users interact with a product, and identify ways to resolve them. Heuristic evaluation is a key part of designing a great product that users can easily engage with and find value in their interaction. It is a thorough assessment of a product’s user interface, and its purpose is to detect usability issues that may occur when users interact with a product, and identify ways to resolve them.The Nielsen-Molich heuristics state that a system should:

  1. Keep users informed…

A company has reached out to you(your team) to create a solution to aid their users order food online. Using the design thinking process, walk through how you intend to create the solution.

Design Thinking Process

Empathize: The first stage of design process which is empathy seeks to understand the pain points of the target users. You have to put aside your preconceived notions. To better empathize with users, you need to carry out a research on user’s experiences with previous products. You get to know the user’s thoughts on ordering food online, their challenges when trying to order and the features they…


Design thinking is said to be an iterative process that attempts to understand the users needs when designing a product. It is a human-centered approach that seeks to provide practical solutions to user’s problems. The cognitive and emotional feelings of the product consumers are put into consideration which leads to better products, services, and internal processes. This concept however cuts across all design domains such as architecture, engineering, literature, art, music and business.

Design thinking is a non-linear process that consists of five phases which include; empathy, define, ideate, prototype and test. As a designer, the first stage in designing…

Adisarebecca

A product designer who is enthusiastic about designing user-friendly products through strategic research

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